Support
Write to contact@owlworks.dev. We answer within two business days, and usually the same day.
What helps us answer in one round
- Your Confluence site address, for example yourcompany.atlassian.net.
- The name of the campaign, and the page concerned.
- What you expected, and what you saw. A screenshot of the screen is worth a paragraph.
- The date and time, roughly, so we can look at the right moment.
Please do not send us personal data you do not need to: an account identifier or a campaign name is usually enough, and we never ask for a password or an API token.
Before writing
- The documentation covers the whole life of a campaign.
- The FAQ answers what people ask most often.
- Known limits: 1,000 recipients per campaign, no Forge app in the Confluence mobile apps, and confirmations bound to the page version rather than to attached files.
Reporting a security issue
Same address, with "security" in the subject line so it is read first. What we do with it is on the security page.
Asking for a feature
Tell us the situation rather than the solution: what you are trying to prove, to whom, and what makes it hard today. That is how the useful half of this app got built.